Privacy Policy
Last updated: November 28, 2025
1. Introduction
AntiBroker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
• Account Information: Name, email address, phone number, password
• Profile Information: Profile photo, contact preferences
• Property Listings: Property details, photos, location, pricing
• Payment Information: Credit card details, billing address (processed by secure payment providers)
• Communications: Messages sent through our platform, support inquiries
2.2 Automatically Collected Information
• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, search queries, time spent on pages
• Location Data: General geographic location based on IP address
• Cookies: See our Cookie Policy for more details
3. How We Use Your Information
We use the collected information for the following purposes:
• Provide, maintain, and improve our Service
• Process transactions and send related information
• Create and manage your account
• Connect property owners with potential buyers/tenants
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve user experience
• Detect and prevent fraud and abuse
• Comply with legal obligations
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Account creation and service delivery | Contract performance |
| Payment processing | Contract performance |
| Marketing communications | Consent |
| Fraud prevention | Legitimate interest |
| Service improvement | Legitimate interest |
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
5.1 With Other Users
Property owners' contact information is shared with subscribed property seekers. Property seekers' information may be shared with property owners when they express interest.
5.2 With Service Providers
We share data with third-party vendors who perform services on our behalf, including payment processing, data analysis, email delivery, hosting, and customer service.
5.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or when necessary to protect our rights, property, or safety.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Property listings are retained until deleted by the owner or removed for policy violations.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at privacy@antibroker.bg.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide more prominent notice (such as email notification).
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: privacy@antibroker.bg
Address: Sofia Street 1, Sofia, 1000, Bulgaria
You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.